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Post by account_disabled on Feb 22, 2024 4:57:29 GMT -4
You can also move the platform as needed both from a business perspective and from a customer perspective. . Using AI as a partner or using AI as a partner interactions with automated chatbots increased by more than in but not This means that bots are stealing the work of the Customer Service Support team. Instead they are helping to lighten the workload and respond to customers when the team is busy helping other customers. You need to study FAQs or simple questions and set up the chatbot to Malaysia Phone Number give basic responses. In order to save work time and help create satisfaction for customers who have been ignored for a long time .Communication Skills or communication skills Must be a person who communicates correctly and clearly. This includes talking frankly with customers if there is no solution to the problem to the tone of voice used when talking to customers who are difficult to understand. Many companies have challenges with customer diversity and language. Luckily the Customer Service Support team doesnt need to remember every language thanks to the AI system that can help translate languages to suit customers in any country. . Remote Work Skills or remote working skills in the Covid crisis the word Work From Home plays an important role in the work system. of Customer Service Support teams worked more at home or outside the company in which made employees unable to do everything.
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